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Support Tickets
Submit a new ticket and track the status of your open ones — our staff has your back.
Submit a Ticket
Pick a category, tell us what happened — we'll take it from there.
Log in to submit a support ticket so we can follow up with you.
Response Times
Most tickets get a staff reply within 24 hours. Billing and delivery issues are prioritized. You'll see the reply right here under "My Tickets".
Tickets only
All support is handled through tickets — we don't provide support on Discord. Submitting a ticket ensures your issue is tracked and nothing gets lost.
Check the FAQ first
Coins, VIP perks, deliveries, the lottery — most common questions are already answered there.